Privacy Policy

Last Updated: December 06, 2025

1. Introduction

Welcome to NISU SACCO. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our platform and tell you about your privacy rights.

2. Data We Collect

We may collect, use, store and transfer different kinds of personal data about you:

  • Identity Data: First name, last name, username, title
  • Contact Data: Email address, telephone numbers, physical address
  • Financial Data: Bank account details, transaction history (for SACCO operations)
  • Technical Data: IP address, browser type, device information
  • Usage Data: Information about how you use our platform

3. How We Use Your Data

We use your data to:

  • Provide and maintain our SACCO management services
  • Process financial transactions securely
  • Send you important notifications about your account
  • Improve our platform and user experience
  • Comply with legal and regulatory requirements
  • Prevent fraud and ensure platform security

4. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, accessed, altered, or disclosed in an unauthorized way. We use bank-level encryption and security protocols to protect your financial information.

5. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data:

  • Request access to your personal data
  • Request correction of your personal data
  • Request erasure of your personal data
  • Object to processing of your personal data
  • Request restriction of processing your personal data
  • Request transfer of your personal data
  • Right to withdraw consent

7. Third-Party Services

We may share your data with trusted third-party service providers who assist us in operating our platform, conducting our business, or servicing you. These parties are obligated to keep your information confidential and secure.

8. Cookies

We use cookies and similar tracking technologies to track activity on our platform and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

9. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

NISU SACCO

Email: info@nisug.com

Website: nisusacco.com